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--- laptopwiki:guides:tweaking:tpmreset [07/03/2023 08:36] – dustojnikhummer
+++ laptopwiki:guides:tweaking:tpmreset [07/03/2023 09:12] (current) – [Resetting] dustojnikhummer
@@ Line 1: / Line 1: @@
-====== Resetting Trusted Platform Module ======
+====== Resetting Trusted Platform Module (TPM) ======
-WIP WIP WIP
 ===== Prerequisites =====
-  - M
+  - UEFI install of Windows \\ How to check
-First make sure your install is actually a UEFI install. if it's a factory install you should be good, but you can easily check by: clicking on the start menu and typing "msinfo32" and hit enter. The system information window will open. look for "BIOS Mode  UEFI" this is near the top, it's about 14 lines down.
+    - Run **msinfo32**
+    - Look for entry called "BIOS Mode". Should be a 14th line from the top. \\ {{:laptopwiki:guides:tweaking:msinfo_biosmode.png?400|}}
+  - If you don't see "BIOS Mode  UEFI" you will need to reinstall using UEFI mode. If you do have UEFI mode, continue below.
-If you don't see "BIOS Mode  UEFI" you will need to reinstall using UEFI mode. If you do have UEFI mode, continue below.
+<WRAP WARNING> Warning: if you have bitlocker enabled, you need to disable it before proceeding, unless you like losing all your data. if you don't know what bitlocker is, you don't have it. </WRAP>
-Warning: if you have bitlocker enabled, you need to disable it before proceeding, unless you like losing all your data. if you don't know what bitlocker is, you don't have it.
+===== Resetting =====
+  - Press Win+R to open the Windows Run dialog
-press the windows key + r
+  - Type **tpm.msc** and press Enter
-and type tpm.msc
+  - If this opens normally, you should be able to clear the TPM and reboot and be done. It's not uncommon to get an error here if you have this problem.
-if this opens normally, you should be able to clear the TPM and reboot and be done. It's not uncommon to get an error here if you have this problem.
+  - If that didn't work do the following:
+    - Open the start menu and type **Device Security**
-if that didn't work do the following:
+    - Select **Security Processor Details** -> **Security Processor Troubleshooting** and select **Clear TPM**
-open the start menu and type "device security", then in the window select security processor details, then security processor troubleshooting, select clear TPM. you'll be prompted to restart, you might have to press a button to confirm on reboot, press it. after the restart it should be working correctly.
+    - You'll be prompted to restart, so restart your machine
+    - After the restart it should be working correctly.
+--- //[[laptopwiki:staff:index|AcceptableSummer#1332]] 07/03/2023 07:07//