laptopwiki:guides:troubleshooting:windows:dmwcrash

Desktop Window Manager (DWM) crash

Problem: Screen goes black and shortly afterwards the computer shuts down.

Event log: The Desktop Window Manager process has exited.
OR
Event log: DWM process has exited.

Possible source of the problem: Bad Xbox controller firmware.

Solution: Install Xbox accessories app and update your Xbox controller.

  • laptopwiki/guides/troubleshooting/windows/dmwcrash.txt
  • Last modified: 10/08/2023 00:31
  • by m164